1. General:

What is Megaupload?

Who uses Megaupload?

Why should I use Megaupload?

2. Downloading from Megaupload:

Which download managers can I use?

I received a Megaupload link and clicked on it, but I don't see a download link. Help!

I cannot download any files at all! What is wrong?

I am not downloading/have not downloaded anything, but still get "Download limit exceeded". Why?

I have tried to change the port, but now I can't download at all.

I cannot open a downloaded file: I get asked for a password, a program to open the file with, or a missing "codec". Help!

Can I browse your huge file archive?

Why is my download slow?

Can I resume my downloads?

3. Upload & storage:

How often can my files be downloaded from Megaupload?

How long does Megaupload store my files?

Should I rely on Megaupload as the only place to store my vital files?

What is the maximum file size I can upload?

Which files are allowed to be uploaded?

Can I upload more than one file at a time?

Where do I see the link of my uploaded file?

Can I delete my uploaded files?

Why is my upload slow?

What is a file folder?

4. Premium:

What is the advantage of a Megaupload Premium account?

I have purchased a premium account through PayPal or Moneybookers - why have I not received my login and password yet?

PayPal doesn't list my country or declines my credit card. What do I do?

I bought a Megaupload Premium account, but my speed is still lower than my Internet connection's bandwidth?

Why doesn't the system recognize my new Megaupload Premium account?

What is a Lifetime Platinum account?

How do I extend my premium membership?

5. Account:

What is the "direct download" option in "My account"?

What is "download port selection" and what can I do with it?

I have just made a payment, and it is being indicated as "pending" in "My account". What does this mean?

How can I change my password?

I have forgotten my password, how can I restore access to my account?

I have forgotten my username, how do I find out what my username is?

My e-mail address or other personal info has changed. How can I update my user records?

The system says that my account was blocked. Why?

I would like to sign up for a free account. Where can I do that?

6. Rewards:

I have heard that I can earn premium status and cash from people downloading my files. Is that true?

I have earned a lot of points, what can I do with them?

What is a qualifying download? How do you count the downloads I earned?

What are reward points?

I have more total downloads than total reward points, why?

I have made a rewards redemption. When and how will I receive my money?